Shipping Policy – Ensaura

At Ensaura, we are committed to delivering your favorite fragrances quickly and safely. This shipping policy explains how your orders are processed, shipped, and delivered when you purchase from ensaura.com

Order Processing Time

All orders placed on Ensaura are processed within 1–2 business days after successful payment confirmation.

Orders are processed from Monday to Saturday, excluding public holidays.

Once your order is dispatched, you will receive a shipping confirmation email with tracking details so you can monitor your delivery in real time.

Delivery Time

Estimated delivery timelines across India:

  • Metro Cities: 2–4 business days
  • Tier 2 Cities: 3–5 business days
  • Remote Locations: 5–7 business days

Delivery times may vary depending on location, courier partner availability, or unforeseen delays.

Shipping Charges

At Ensaura, we offer FREE shipping on all orders across India.

There are no additional delivery charges, and the price you see at checkout is the final amount you pay.

Our goal is to make your shopping experience smooth and convenient, so you can enjoy your favorite Ensaura fragrances without worrying about extra shipping costs.

Order Tracking

After your order is shipped, you will receive:

  • A tracking ID
  • A courier partner tracking link

This allows you to track the shipment status anytime until delivery.

If you do not receive tracking information within 48 hours, please contact our support team.

Shipping Locations

Currently, Ensaura delivers across India.

We are continuously expanding our shipping network to bring Ensaura fragrances to more customers worldwide.

Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally occur due to:

  • Weather conditions
  • Logistics disruptions
  • High seasonal demand
  • Remote delivery areas

If your order appears delayed or lost, please contact our support team and we will assist you promptly.

Incorrect Address

Please ensure your shipping address and contact details are correct while placing the order.

Ensaura will not be responsible for delivery issues caused by:

  • Incorrect addresses
  • Incomplete address information
  • Incorrect phone numbers

Additional shipping charges may apply for re-delivery if an order is returned due to incorrect details.

Damaged Package

If your package arrives damaged:

  1. Take clear photos of the package and product.
  2. Contact us within 24 hours of delivery.

Our team will review the issue and provide a suitable resolution.

Contact Us

For any shipping-related questions, please contact:

Email: info@ensaura.com
Website: https://ensaura.com

Our team will be happy to assist you.